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  1. GrammaTech
  2. Cross-Product Information
  3. Support Help and Information

Support Help and Information

  • Welcome to the GrammaTech Support Portal
  • Support Priority and Response Times
  • Support Offerings
  • Supported Product Versions
  • How To: Find Product Installers
  • Customer Support Handbook
  • Does GrammaTech have a support number?
  • Net Promoter Score (NPS)
  • Before you submit a ticket
  • Ticket Statuses
  • New Feature Ideas
  • Forgot my password link doesn't send me an email
  • How GrammaTech handles your confidential information
  • How To: Request a support portal account
  • How to: Escalate an open support ticket
  • Can I get notified when changes are made to sections in the help center?
  • Invalid Authenticity Token error
  • Error: Refused to connect
  • How to: View all tickets in your organization and receive updates
  • Search tips to help you find content more easily
  • Privacy Policy including GDPR

All content Copyright ©2023, GrammaTech, Inc. Ithaca, NY USA
All rights reserved. CodeSonar® and CodeSentry® are registered trademarks of GrammaTech, Inc.

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